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How do I place an order?

Click on an item, then select “Order Now” to add the product to your shopping cart. Select “View Cart” to proceed with checkout. Key in the delivery details and make payment to compete the order process.

Where are you located?

Beauty Bliss is an online beauty store in Nairobi, Kenya. Once you place an order, it’ll be delivered to your address. We are based at The Mirage, Chiromo Road, Tower 2, 1st Floor, Suite no. 10.

How do I pay for my orders?

We accept payments via Mobile Money and Bank Transfer

How do I know that you are a reputable business? I have been “cheated” by other online shops

We are based at The Mirage, Chiromo Road and we have been in this business for over ten years.

We pledge to offer the best online shopping experience.

Trust and honesty is very important to us and just as you would like assurance that we will provide you with products in the condition advertised and quality promised, we also must trust that you are an honest and reasonable customer that will maintain a professional and communicative relationship with our company.

Can I amend and/or cancel my order?

Unfortunately, this is not possible for now. Our system is set in real time and your order is processed as soon as you check out and make payment. We advise you to check your order before placing it and make sure you are certain before making payment.

How will I know if my order has been received?

After you place an order, you will receive an acknowledgement e-mail from us to confirm that your order has been received. Alternatively, you can Log In to check the status of your order.